Cancellation policy
Purchase Options Cancellation Policy
Effective Date: May 29, 2026
Subscription Cancellations
You may cancel your subscription at any time before your next scheduled order date. To cancel, log in to your customer account and manage your subscription from the account portal, or contact us at [your email address].
Cancellations must be submitted at least 48 hours before your next scheduled billing and shipment date to avoid being charged and shipped for that cycle. Cancellations received after this window will take effect on the following billing cycle.
No Refunds on Processed Orders
Due to the perishable nature of our protein cakes, we are unable to accept returns or issue refunds on orders that have already been processed, shipped, or delivered. If your order arrives damaged or spoiled, please contact us within 48 hours of delivery with photos and we will work to make it right.
Pausing Your Subscription
If you'd like to take a break, you may pause your subscription for up to [X weeks/months] through your customer account portal. Pausing is a great alternative to canceling if you plan to return.
Changes to Subscription Frequency or Products
You can modify your subscription frequency or swap products at any time before your next order processes. Changes take effect on your next billing cycle.
Contact Us
For any questions about your subscription, reach out to us at: 📧 [your email] 🌐 pussycatproteinproducts.com
Purchase Options Cancellation Policy
Effective Date: May 29, 2026
Subscription Cancellations
You may cancel your subscription at any time before your next scheduled order date. To cancel, log in to your customer account and manage your subscription from the account portal, or contact us at [your email address].
Cancellations must be submitted at least 48 hours before your next scheduled billing and shipment date to avoid being charged and shipped for that cycle. Cancellations received after this window will take effect on the following billing cycle.
No Refunds on Processed Orders
Due to the perishable nature of our protein cakes, we are unable to accept returns or issue refunds on orders that have already been processed, shipped, or delivered. If your order arrives damaged or spoiled, please contact us within 48 hours of delivery with photos and we will work to make it right.
Pausing Your Subscription
If you'd like to take a break, you may pause your subscription for up to [X weeks/months] through your customer account portal. Pausing is a great alternative to canceling if you plan to return.
Changes to Subscription Frequency or Products
You can modify your subscription frequency or swap products at any time before your next order processes. Changes take effect on your next billing cycle.
Contact Us
For any questions about your subscription, reach out to us at: 📧 info@pussycatproteincakes.com🌐 pussycatproteinproducts.comvv